At Actividades de Ocio y Turismo Calypso Travel, S.L. (hereinafter, “Calypso Travel”), we are committed to protecting your privacy and ensuring compliance with the current regulations on personal data protection, in particular, Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

Below, we explain how we collect, use, and protect your personal data.

1. Data Controller

• Company: Actividades de Ocio y Turismo Calypso Travel, S.L.
• CIF (Tax ID): B92080514
• Address: Calle Mérida de Jarales, Centro Comercial Calahonda, Local 3, 29649 Mijas Costa, Málaga, Spain
• Email: booking@calypsotravel.es

2. What personal data do we collect?

We collect the personal data necessary to manage your requests and offer you our services in a personalized manner, including:

• Full name
• Email address
• Telephone number
• Travel preferences information
• Billing details (when applicable)
• Any other data you voluntarily provide through forms, emails, or during the travel planning process

3. For what purpose do we process your data?

We process your personal data for the following purposes:

• To manage information and contact requests
• To create and send personalized travel proposals
• To formalize bookings and service contracts
• To carry out administrative, fiscal, and accounting management related to contracted services
• To send informative communications about our services (only with your consent)
• To respond to inquiries and provide assistance before, during, and after your trip

4. What is the legal basis for processing your data?

The legal basis for processing your personal data is:

• The performance of a contract or the application of pre-contractual measures at your request.
• Compliance with legal obligations applicable to Calypso Travel.
• Your explicit consent, where applicable, for sending commercial communications.
• Calypso Travel’s legitimate interest in providing you with a personalized and high-quality service.

5. Who will your data be shared with?

Your personal data may be shared with:

• Suppliers and partners necessary for the proper provision of contracted services (airlines, hotels, local inbound agencies, insurers, etc.)
• Public authorities and competent bodies, in cases provided by law.
• Data processors who provide services to Calypso Travel, under confidentiality agreements.

In any case, we guarantee that your data will be treated with strict confidentiality and will not be transferred to third parties without your consent, unless required by law.

6. How long will we keep your data?

We will retain your personal data for as long as necessary to fulfill the purposes for which they were collected and while legal or contractual liabilities may arise. Afterward, the data will be securely deleted.

7. What are your rights?

You have the right to:

• Access your personal data
• Request the rectification of inaccurate data
• Request the deletion of your data when they are no longer needed
• Object to the processing of your data or request its limitation
• Request data portability
• Withdraw your consent at any time, without affecting the lawfulness of prior processing

To exercise your rights, you can send a written request to our postal address or email booking@calypsotravel.es, attaching a copy of your ID card or another official identification document.

If you believe that we have not handled your request properly, you can file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. Security Measures

Calypso Travel applies the necessary technical and organizational measures to ensure the security of personal data and protect them against unauthorized access, loss, destruction, or alteration.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to new legal requirements or to improve our services. Any changes will be communicated on our website.